Accessibility Support

Contact Us Using British Sign Language (BSL)

We understand the importance of clear communication, and we are proud to offer support in British Sign Language (BSL). You can reach out to us through video calls with our BSL-capable staff. This service allows for real-time, face-to-face communication, ensuring that your needs are understood and addressed promptly.

How to Arrange a Video Call

Book a Video Call: To schedule a video call with our BSL-capable staff, please fill out our online booking form. This form will allow you to select a convenient date and time for your video call.
Join the Call: At the scheduled time, click on the link provided in your confirmation email to join the video call. Our staff will be ready to assist you in BSL.

Contact Us via Email

If you prefer to communicate via email, fill out our online booking form and we will respond to your emails promptly.

Additional Support

If you have any specific requirements or need further assistance, please do not hesitate to let us know. We are here to help and ensure that your experience is as smooth and enjoyable as possible.

Thank you for choosing Shropshire Green Energy Centre. We look forward to serving you!

For any general inquiries, you can also visit our Contact Us page.

Accessible and inclusive services

At Shropshire Green Energy Centre, we are committed to providing accessible and inclusive services to all our customers, including those who are deaf or hard of hearing. We offer multiple ways to contact us, ensuring that communication is convenient and effective for you.

CONTACT US

Shropshire Green Energy Centre Ltd

Shropshire House, Cemetery Road,
Dawley Bank, Telford,
Shropshire
TF4 2BS

sales@sgec.co.uk 01952 505506

NORTHEAST OFFICE

North East Green Energy Centre Ltd

Aidan House, 513B
401 Sunderland Road,
Gateshead
NE8 3HU

sales@sgec.co.uk 0191 4296536

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PRIVACY POLICY

Your access to and use of www.shropshiregreenenergycentre.co.uk (the “web site”) are subject exclusively and strictly to these Terms & Conditions of Use. These Terms & Conditions of Use are a legal agreement between us and describe the terms and conditions applicable to your use of our web site and the services we offer.

www.shropshiregreenenergycentre.co.uk rights

www.shropshiregreenenergycentre.co.uk (“we/us”) reserve the rights to:

Change or remove (temporarily or permanently) the web site (or any part of it) without notice to you and you confirm that we shall not be liable to you for any such change or removal; and/or
Change these Terms & Conditions of Use at any time, and your continued use of the web site following any change shall be deemed to be your acceptance of such change. It is your responsibility to check the Terms & Conditions of Use regularly for changes. If you do not agree with any change to the Terms & Conditions of Use you must immediately stop using the web site.

Intellectual Property

You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all material on the web site, the web site design, structure and graphics and all software and source codes connected with the web site shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us. You acknowledge and agree that the material contained within the web site is made available for your personal non-commercial use only. You may only access, view, copy and/or print pages from the web site for the sole purpose of you evaluating whether to and/or placing an order with us. Any other use of the material within the web site is strictly prohibited. All content included on this web site (including, without limitation, our trade marks, logos, graphics, text, photos, designs, logos, icons, images, data and software) is our property, or belongs to our affiliates and/or licensors, and as such is protected by international and UK copyright and other intellectual property laws.

Links to other web sites

No mention of any organisation, company or individual, whether on these pages or on other web sites to which these pages are linked shall imply any approval or warranty by us as to the standing and capability of such organisations, companies or individuals.

We take no responsibility for anything that might occur when you visit any other web site.
When you click on a link you will leave this web site.
We provide links to third parties only as a convenience to you.

Product Information

All images, photographs, descriptive matter, specifications and advertising on this web site are published for the sole purpose of giving an approximate idea of the goods and services available. They will not form part of any contract with you and no warranty or guarantee shall be expressed or implied in any contract with you to purchase any of the goods or services advertised or published on our web site. Any prices displayed on this web site are in UK sterling, and are only valid and effective in the UK. The prices exclude VAT unless otherwise states, and are subject to change if the applicable rate of VAT changes before your order is accepted.

Goods and Services

If we provide any goods and/or services to you outside of the European Union you will be responsible for paying any local sales tax and/or import duties arising at the delivery destination, which are not included in the price of the products. Any orders you place with us will only be accepted and a contract formed once we have received payment in cleared funds. We will confirm our acceptance of your order on receipt of cleared funds by email (where a valid email address is provided). We reserve the right at all times and at our sole discretion to refuse to accept any orders.

Your Warranties

You warrant, represent and undertake that:

You will use the Web site only in accordance with these Terms & Conditions of Use and only for lawful purposes and in a lawful manner; and
All information which you provide to us is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to such information. You can e-mail any changes in your details to us at [email]

Limitation Of Liability

The Web site and its contents are provided to you on an “as is” and “as available” basis without any representation, term, condition or warranty being given in relation to the Web site and its contents including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade. In addition, we exclude any representation or warranty that the information and/or facilities accessible via this web site are accurate, complete or current, or that this web site will be free of defects including, but not limited to, viruses or other harmful elements. You assume all costs and risks arising as a result of its use of this web site. We make no warranty that the Web site will meet your requirements or will be uninterrupted, timely, or error-free orthat defects will be corrected. We will not be responsible or liable to you for any loss of material uploaded or transmitted through the Web site and have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment. We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for: any economic loss (including without limitation loss of revenues, profits, contracts, business, anticipated savings, goodwill or reputation); or any special, consequential or indirect losses (however arising, including negligence) arising out of or in connection with your use of this web site. Nothing in these Terms & Conditions of Use shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site including your violation of any law or rights of a third party.

Severance

Each provision of these Terms & Conditions of Use shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.

Law

These Terms & Conditions of Use shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English court. The laws of your country may be different from English law and there may be additional legal requirements for you to use our web site or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our web site and services and it is your responsibility to ensure that your use of our web site and services is legal.

Our Details

You may contact us via email admin@sgec.co.uk, by calling the Customer Services team on 01952 505506 between the hours of 9am – 5pm GMT (Monday-Friday)

Shropshire Green Energy Centre Ltd

Shropshire House, Cemetery Road, Dawley Bank, Telford, Shropshire TF4 2BS

01952 505506 admin@sgec.co.uk

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