Case Study: Lintel Repairs & Structural Remediation for a Homeowner in Telford
Project Overview:
A homeowner in Telford contacted Shropshire Green Energy Centre after discovering serious structural issues above several of her windows. What began as a small concern with the pointing above her living room window revealed a wider problem—multiple windows had been installed without lintels by a previous company that had since gone out of business.
After finding us on her insurance company’s approved contractor list, she reached out for support. Our team responded quickly, providing a full assessment and complete structural remediation.
Our Assessment
During the survey, our specialist identified:
A failed lintel above the living room window
Two windows installed with no lintels whatsoever
An additional landing window requiring a new lintel
The need to check for cavity wall insulation issues to rule out related problems
To ensure a complete and accurate diagnosis, we carried out a cavity investigation and a retrofit assessment
What We Did:
Structural Lintel Works
✔ Replaced the failed living room lintel
✔ Installed new lintels above two previously unsupported windows
✔ Installed a new lintel on the landing window
✔ Improved the appearance of the living room window by adding a soldier-course brick detail, giving the home a cleaner, more attractive finishCavity Wall Investigation
As part of our thorough process:
A brick was removed to inspect the cavity
Insulation was confirmed to be bonded and in good condition
No cavity remediation or retrofit work was required
Outcome
The property is now fully structurally secure, with compliant lintels installed on all affected windows. The homeowner has complete peace of mind and improved confidence in the long-term safety of her home.
Customer Experience
The homeowner was extremely happy with the service provided:
“All lovely guys, really polite and really nice. They did the job really well and cleaned up after themselves. Now I can enjoy my house without thinking it’s going to be structurally unsound. I would recommend you to others.”
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