Shropshire Green Energy Ltd is a leading renewable energy design and installation company situated in the heart of Shropshire. We specialize in gas heating, electrical installations, servicing and repairs, and energy efficiency improvements. Our operations are divided between a B2C segment serving landlords and homeowners directly, and a B2B model collaborating with estate agents, housing associations, energy companies, and other businesses requiring our services.
The Role:
We are seeking a dedicated Administrative Assistant to join our Head Office in Telford. As part of our Administrative Team, you will support the smooth and efficient processing of retrofit projects under schemes such as ECO4, GBIS, HUGS, BUS, and CfW. Your role will involve managing documentation, communication, and compliance aspects throughout the application process.
Salary: £21k-£26k depending on experience
Responsibilities:
- Analyse and prepare submission paperwork in accordance with relevant guidelines such as OFGEM, PAS, and Building Regulations.
- Collect essential information from customers, lead generators, and installers to support funding applications.
- Accurately input data into internal databases and CRM systems.
- Submit and upload documentation to supplier portals as required.
- Thrive in a fast-paced environment, meeting both internal and external monthly deadlines.
- Perform general administrative duties and handle ad hoc requests.
- Report to the Office Manager and Senior Executive Assistant.
Skills Required:
- Exceptional attention to detail with a drive to provide outstanding administrative support.
- Excellent written and verbal communication skills.
- Ability to work well under pressure and meet deadlines.
- Flexible team player with a proactive, positive, and enthusiastic attitude.
- Strong multitasking, prioritization, and time management skills.
- Proactive approach to problem-solving.
- Proficient IT skills: MS365, Google Workspace, Dropbox.
- Effective organizational and planning abilities.
- Willingness to learn.
Additional Information:
- Previous customer service experience with a good telephone manner is advantageous.
- Professional demeanor and the ability to remain calm under pressure.
- Ability to work independently as well as part of a team.
- Ability to follow instructions, absorb, and retain information effectively.
- Normal office hours: 9am – 5pm, Monday – Friday (45 minutes for lunch).
- Annual leave: 20 days plus 8 bank holidays.
- Immediate availability preferred.
- Three-month probation period.
If you are interested in this opportunity, please complete the application form below with your CV and covering letter including salary expectations.
Please note, due to time constraints, we may not be able to respond to every applicant. If you have not been contacted within 72 hours, please assume that your application has not been successful for this particular role. Shropshire Green Energy Centre Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.